Shipping policy

At Ethereal Soul Collections Uganda, we aim to process and ship your orders as quickly as possible.

Processing Time

All orders are processed and shipped within 24 hours of order confirmation (excluding Sundays and public holidays).

Orders placed after business hours will be processed the next working day.

Shipping Time

Delivery timelines may vary depending on your location.

You will receive a tracking number once your order is dispatched.

Delivery Locations

We currently deliver across Uganda.  

Shipping Charges

Shipping charges are calculated abased on your location and selected delivery method.

Delays

While we strive for timely delivery, Ethereal Soul Collections Uganda is not responsible for delays caused by unforeseen events.

Incorrect Addresses

Please ensure that your shipping address is correct at checkout. We are not responsible for lost or delayed orders due to incorrect address information.